Grievance Redressal
Per the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
How to raise a complaint
For complaints about content on Meesaq, another member's conduct, your data, or anything else about the service:
- use the Report button available in every conversation, or
- email grievance@meesaq.app with a description of the issue and, where relevant, the profile or content concerned.
Grievance Officer
Grievance Officer, Meesaq
Email: grievance@meesaq.app
Timelines
Complaints are acknowledged within 24 hours and resolved within 15 days of receipt. Complaints concerning nudity or sexual content depicting a person without their consent are actioned within 24 hours of receipt, in line with the Rules.